Got Questions?

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We love to hear feedback from our customers!  If you have something that you love about your Storkcraft furniture, we want to hear about it!  Shoot us an email at parts@storkcraft.com.

 

Got questions about your furniture, or need some extra help with replacing parts or assembly?  Don’t hesitate to email us at parts@storkcraft.com or call 1-877-274-0277 (Customer service is open M – F, 7:00AM – 3:00PM Pacific Standard Time).  We are here to hear and help you out.  To make sure that our customer service representatives can service you as efficiently and effectively as possible, please make sure to include all your Storkcraft product’s information as follows:

-Product name and model #

-Country of manufacture

-Date of manufacture

-Part ID of the damaged part as according to the instruction manual (if you are requiring replacement parts).

 

We know that welcoming a new baby, or sending your little boy or girl onto their “big kid” rooms are momentous occasions.  So we want to send a huge THANK YOU to our Storkcraft customers and fans for their continued loyalty, and for marking these milestones with our furniture in your homes!

 

Dawn

2 Comments

  1. by Jean Bingert on June 23, 2014 at 9:46 am

    Sir or Madam
    I recently purchased a Storkcraft glider for my granddaughter . The first glider arrived damagad ,and was returned. The second glider arrived and it was missing both arms. This is unacceptable and adds a lot of stress on a 8 month woman. .Also she has purchased 3 other items of yours . 2 of those items were damaged ,and need replacement.The dresser has one drawer that still dose not work right . I would appreciate a phone call from your company to discuss these problems .Other wise I will be forced to contact The Better Buisness Bureau My phone number is 604=274=3031 Thankyou Jean Bingert

    • by Dawn on June 24, 2014 at 8:40 am

      Hi Jean,
      We are sorry for any inconvenience that any damaged parts has caused your granddaughter.

      Your honest feedback has been noted, and you can expect a call directly from our customer service department very soon.

      Thank you.

      Storkcraft

 

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