• Home  >
  • Blog  >
  • Have a question about a new Stork Craft crib? Ask it here!

Have a question about a new Stork Craft crib? Ask it here!

*** Please DO NOT leave your parts replacement or product inquires in the comments below.  Contact customer service as listed in the information above for service. ***

Update (June 10, 2014)Got questions about your Storkcraft furniture, or need some extra help with replacing parts or assembly?

Don’t hesitate to email us at parts@storkcraft.com or call toll free at 1-877-274-0277 (Customer service is open M – F, 7:00AM – 3:00PM Pacific Standard Time).

We are here to hear and help you out. To make sure that our customer service representatives can service you as efficiently and effectively as possible, please make sure to include all your Storkcraft product’s information as follows:

-Product name and model #

-Country of manufacture

-Date of manufacture

-Part ID of the part(s) that you require as listed according to the instruction manual (if you are requiring replacement parts).

 

 

****

 

Feel free to ask questions about our new cribs in this post. such as:

1) Where can I buy one?
2) What is currently available?
3) Do these cribs convert to day beds, toddler beds, etc?

I will be happy to answer any of your questions :)

-Adam

120 Comments

  1. by Monica Bisnett on July 27, 2011 at 2:07 pm

    I am in the process to be a foster parent in hopes of adopting the child. I purchased a Storkcraft crib on 10/24/10 at Walmart Model No: 04588-49N Manufactured in May 2009. My dilemna is that I am required by my state to provide proof that this crib meets the new standards 16 CFR1219 since it is a full size crib. I called corporate headquarters and they said they would not provide to businesses or daycares. I stated I am not a business or daycare and am wanting to grow my family. I hope you can help me out?

  2. by Monica Bisnett on July 27, 2011 at 2:43 pm

    And if it is not 16 CFR1219 I will have to return it back to the store unless are there replacement parts? And if so I need to get those ordered quickly.

  3. by Adam Segal on August 2, 2011 at 8:25 am

    Hi Monica,

    This crib does not meet the new 16 CFR1219 standards.

  4. by Kate on August 2, 2011 at 10:39 am

    I am wondering if a stork craft convertible crib will fit a queen bed,or only a double? I have read conflicting information.

    • by Adam Segal on August 2, 2011 at 11:55 am

      All Stork Craft convertible cribs only convert into a double bed, not a queen.

  5. by JC on August 7, 2011 at 6:13 am

    I recently heard through the grapevine that there has been a Stork Craft recall for splintered crib rails, but haven’t been able to find any information online. Can you confirm this and/or provide details?

    • by Adam Segal on August 8, 2011 at 7:12 am

      Hi JC,

      This is false, absolutely no truth to it. Thanks for your question.

      -Adam

  6. by georgina on August 15, 2011 at 7:49 pm

    we have just received a seconed hand storkcraft crib for my son and his wife we were just wondering if this model crib is still standard by code or not (model # 05570-601) may 14 1998

    • by Adam Segal on August 17, 2011 at 9:05 am

      We do not recommend buying a used/old crib in garage sales, as there is usually no way of knowing how old or safe it is, or where it was manufactured. If your crib was manufactured in Canada before 1986, the crib is most likely unsafe. Health Canada changed the safety standards in 1986. In the United States, additional voluntary standards were added in 1988 by ASTM (American Society for Testing and Materials) to make cribs even safer. If you do consider a used crib, there are a few ways to determine whether it is safe and whether it meets the current safety standards.

      Inspect the crib and make sure that there are:

      * No missing parts
      * No loose parts
      * No joints are coming apart

      If in doubt, do not use the crib. Your child’s safety should be your utmost priority.

  7. by Don Reilly on August 18, 2011 at 1:01 pm

    What wood is used in the manufacture of storkcraft cribs? Thanks

    • by Adam Segal on August 18, 2011 at 1:01 pm

      Pine wood.

  8. by Jamie on August 18, 2011 at 3:30 pm

    Hello,

    I have recently purchased the Tuscany 4in1 crib and we just put it together. My husband followed the directions but it seems that the middle of the crib/mattress bows downwards. Like it’s sagging. And the long screws in the spots where the mattress board goes just doesn’t seem normal. Is it supposed to sag or did we do something wrong?

  9. by Amber Gomez on August 24, 2011 at 4:58 pm

    My son has a storkcraft covertible crib that has the drop rail. As I am aware that it is now illegal to sell drop rail cribs, is the crib still safe to use to convert to the toddler bed and full size bed when needed?

    • by Adam Segal on September 9, 2011 at 8:13 am

      If you have both recall kits then it is safe to convert.

  10. by Jami on August 28, 2011 at 5:51 pm

    I will be purchaing a crib in the near future and have chosen the Storkcraft Carrara,but I am concerned about the size. Will a standard crib mattress fit or does this require a special mattress? The mattresses I have seen measure 52-53″ and I see the dimensions are 59″. Can you please guide me before I make a purchase?
    Thanks!!

    • by Adam Segal on September 9, 2011 at 8:09 am

      Jami,

      Standard crib size mattress will fit the Carrara and all of our Stork Craft cribs.

      Thanks,

      Adam

  11. by Elaine on August 30, 2011 at 5:03 pm

    The question from georgina on August 15, 2011 regarding the crib model 05570-601 manufactured in 1997 was not really answered. Though the information was great and important for everyone to know sometimes young parents are not able to afford brand new cribs. Our daughter and her husband are in that kind of position and one baby is difficult but they just found out she is having twins. Recently she was gifted the same used crib with the same model number, as much as we would love to shower them with all new items, time are hard for all, so in conclusion I will ask the same question. “is this model a safe model to use?” it is in very good shape and has all parts. Thank you.

    • by Adam Segal on September 19, 2011 at 8:23 am

      We recommend you stay away from baby furniture that is secon-hand. You never know how the crib was used, maintained, stored and, most importantly, whether it meets all current safety standards. Do what is most safe for your baby. If you do consider a used crib, there are a few ways to determine whether it is safe and whether it meets the current safety standards.

      Inspect the crib and make sure that there are:

      * No missing parts
      * No loose parts
      * No joints are coming apart

      If in doubt, do not use the crib. Your child’s safety should be your utmost priority.

  12. by adrienne on September 4, 2011 at 8:32 am

    i need to order teething rails for the sheffield stages crib model #04510-249 and am having a problem locating them. thanks for any help

  13. by carl on September 5, 2011 at 3:14 pm

    I bought a rochester stages fixed side crib 6 months ago and the top rail is cracking in the middle where my childs crib toy is. She just recently started standing in the crib and able to grab the side. She weighs less then 30 lbs. Just curious what to do with it other than throw it in the dumpster this crib is supposed to last until you turn it into a double bed. hope to hear from you soon. Thx.

  14. by clarence keenan on September 7, 2011 at 1:38 pm

    l wish to purchase a storkcraft convertable crib from sears like l did 3 years ago for grandchild #1, however sears informs me that they do not sell conversion kit for the venetian cognac nor could l find it on the Web should l source a competitoror can you help

  15. by Erin on September 19, 2011 at 8:03 am

    I purchased a Stork Craft Rochester Stages Crib for my son a couple of years ago with model #04550-92L+ and manufactured in July ’09. I LOVE the drop side rail on it as I find it hard to reach over the rail to get him when the mattress is on the lowest setting. I am now expecting twins and have ordered another Stork Craft Rochester Stages Crib from Sears.ca and am disappointed to see it only comes in a fixed side now. This makes it so much harder to get the baby in and out of the crib with the rail up. I have had no problems with the drop side as I followed the clearly marked directions during installation. Is it possible to order conversion parts to make a drop side from a fixed side?

  16. by Adam Segal on September 19, 2011 at 8:07 am

    For those asking about conversion kits to full size beds, any metal bed frame with a double ended attachment will fit Stork Craft cribs. Here is an example of one: http://www.walmart.com/ip/Adjustable-Bed-Frame-for-Headboards-and-Footboards/1931711

    Erin, all Stork Craft cribs are now fixed side cribs due to safety standards and regulations by the CPSC. It is now the law for cribs to be fixed side, which is why you won’t be able to convert any crib from a fixed side to a drop side. Our new cribs are good for shorter parents.

  17. by Lauren on September 19, 2011 at 8:28 am

    Why has your Storkcraft Tuscany Crib in Espresso been out of stock for so long with ALL major retailers online? csnbaby.com even says it won’t be in stock until 11/7! I have been searching for someone who has this crib in stock, all over the internet & can’t find one. If it’s not in stock soon I will have to find a different crib from another brand… :( but I don’t want to.

  18. by Lauren on September 19, 2011 at 8:31 am

    PS- I’d even take the black color one, but stores are out of that too. I don’t like the lighter colors.

 

Leave a Comment


Your comment: (required)