Comments on: Answering your Canwood Questions

By: Robyn

Robyn — Thu, 18 Apr 2013 17:42:20 +0000

I have just had the worst experience ever. I bought a bed that is missing pieces, its in brand new condtion, and I got a great deal, thought I could call up and pay for the pieces I am missing. Checked out the website, found a comparable bed, with very similar building instructions, and was told, no it was sold in 2009 and that we can’t help you. You can sed in your plans and we will look, but if its older than 2009 then you are WASTING YOUR TIME….! I do not want to deal with a company that has absolutely no interest in me, even if I am willing to PAY to get the parts I need…

By: Adam Segal

Adam Segal — Wed, 24 Oct 2012 22:23:36 +0000

To order any Canwood parts please contact Customer Service directly:

Email: parts@storkcraft.com

Phone (toll free): 1-877-274-0277 (Monday to Friday, 7 AM to 3 PM Pacific Standard Time)

By: Justina

Justina — Wed, 10 Oct 2012 23:37:31 +0000

I have a Canwood Mate’s Bed that is missing a piece of hardware to attached the headboard to the side rail. Can you tell me where I can buy a replacement piece of hardware? It’s a 1 and 3/16″ diameter black plastic circle with a 3″ metal screwlike thing that locks into it. The other end of the 3″ piece locks into a small metal cylinder in the side rail. So I called the parts number, and they said they can’t help me because Canwood sold out and the hardware is now different. Is there any place I can source this piece of hardware?

By: Adam Segal

Adam Segal — Mon, 20 Aug 2012 21:35:28 +0000

Lee, in Ontario Canwood is only available to purchase online.

By: Lee

Lee — Sun, 19 Aug 2012 01:13:42 +0000

Where to Purchase Canwood products in Ontario. Seems as though you can not purchase this furniture in Ontario anymore. The two items I would really like new or used are the Canwood Natural night table and the amroire but I refuse to pay the shipping and handling. We purchased this line originally from a Home Furniture. When you switched to new zealand pine from BC Pine the products disappeared from Ontario.

By: Roy

Roy — Fri, 18 Mar 2011 21:42:49 +0000

The stand is wood- yes, but what is in the finish (chemical composition)?

By: Adam Segal

Adam Segal — Fri, 18 Mar 2011 15:23:49 +0000

Hi Roy,

The night stand is made of 100% pine wood.

-Adam

By: Roy Singer

Roy Singer — Fri, 18 Mar 2011 02:54:49 +0000

I am trying to find out some information about the Canwood Night Stand Espresso finish (part 569-9). Specifically, what is in the finish? I am getting this as a gift for someone with allergies so I need to find out. I already called the customer service/parts number and they said that they had no idea

By: Adam Segal

Adam Segal — Mon, 30 Aug 2010 15:24:34 +0000

Hi Michael,Canwood is not only in business but is doing fantastic. You can purchase it online at http://www.tjskids.com or now on Walmart.ca (https://wmca.storkcraft.com/code/Default.aspx)

By: Anonymous

Anonymous — Mon, 16 Aug 2010 20:42:03 +0000

Hi Adam;My family and I have collected over ten years of Canwood products from dining room, living room, to bedroom furniture for our kids. The product is top notch! Today, I went to the store where I did most of my Canwood purchasing … "CANWOOD IS NO LONGER" is what I was told. So, I did a little research (as I didn't believe such a quality company would just disappear) and discovered StorkCraft has purchased the Canwood name and design. I am in search of a one-drawer night stand. I see the website above mentions I can purchase the product at Northern in Prince George. I phoned, they say they don't carry the product as it is inferior to the Old Canwood product line (made overseas now!). Is this true?Michael