Comments on: Stork Craft Voluntary Recall: UPDATE

By: Anonymous

Anonymous — Fri, 31 Dec 2010 02:36:39 +0000

Hi I am in Australia and have a drop side cot model #05577-531, Nov 06 1997 made in Canada the drop side slides are broken and I am unable to get any help here with them. Does the recall cover me?

By: Adam Segal

Adam Segal — Fri, 09 Apr 2010 15:51:50 +0000

Hi Ang,I have a feeling the pictures were too large for our email server to receive. How large are the files you are trying to email? Please send me an e-mail without the pictures at asegal@storkcraft.com and I will be able to help you.Thanks,Adam

By: Ang

Ang — Fri, 09 Apr 2010 02:33:37 +0000

trying to email parts@storkcraft.com with pictures of trundle drawer that does not masth oak heather stages crib but my email keeps bouncing back…tried asegal@storkcraft and recalls@storkcraft all bounce back…is the email no longer working?????

By: Adam S.

Adam S. — Tue, 02 Mar 2010 22:27:14 +0000

All the cribs currently sold by Stork Craft are fixed side cribs and are not included in the voluntary recall.

By: Valerie

Valerie — Wed, 24 Feb 2010 05:15:22 +0000

These cribs are still for sale online. Are they going to need the replacement parts also or are these already equipped with the necessary parts?

By: Adam S.

Adam S. — Wed, 23 Dec 2009 17:11:32 +0000

Hi Lily,Your kit has been ordered. You should be receiving it in the mail shortly.Thanks,Adam

By: Lily Moore

Lily Moore — Sun, 20 Dec 2009 16:11:40 +0000

I do have one of your Storkcraft cribs. I purchased it in Thunder Bay Ontario, this past spring. Model # 04550-64L. Could you please mail me the parts needed to be replaced to Lily Moore, 415 Queen St., Thunder Bay Ontario, P7B 2K3. My home ph. is 807-767-0747

By: Adam S.

Adam S. — Thu, 03 Dec 2009 16:32:00 +0000

The pictures may have been too large. This information can be found on bottom right corner of the mattress base (under the mattress on the instruction sheet). • Model • Date of manufacture • Country of manufactureDid you check the mattress base for this?The parts@storkcraft.com email should work, but if not try to email me at asegal@storkcraft.comThanks.

By: Anonymous

Anonymous — Thu, 03 Dec 2009 16:28:29 +0000

I just tried to email parts@storkcraft.com, since I don't have the model # information, I was requested to send in pictures of the crib, plus I needed to order a plastic glide that is broken prior to resetting up this crib..anyways this email address is down and not working, my emails keep bouncing back.

By: Anonymous

Anonymous — Thu, 26 Nov 2009 18:48:04 +0000

how long will it take to process orders/shipment or when are expected dates to recieve them?