*** Please DO NOT leave your parts replacement or product inquires in the comments below. Contact customer service at firstname.lastname@example.org or 1-877-274-0277 for service. ***
Here are a few key points I’d like to highlight and update about the current situation:
-This was a voluntary recall of Stork Craft drop-side cribs with plastic hardware in conjunction with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada
-This recall includes all Stork Craft cribs with plastic hardware made between January 1993 and October 2009. This recall includes all Stork Craft cribs with the Fisher-Price logo with plastic hardware made between October 1997 and December 2004.
-Repair kits are being sent-out to customers in priority sequence. You can order your repair kit on Stork Craft’s website, by e-mail (email@example.com) or by telephone (Toll Free – 1-877-274-0277).
-These repair kits have been tested and approved by Stork Craft, the CPSC and Health Canada
-The website, which was initially slowed by the overload of traffic on Tuesday, is working much better now and is the best way to order your replacement kit
We thank you for your patience and are working hard to process your replacement kit orders as quickly as we can.