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Stork Craft Q&A regarding recall on drop-side cribs

Update June 17, 2014-

*** Please DO NOT leave your parts replacement or product inquires in the comments below.  Contact customer service as listed in the information below for service. ***

Got questions about your furniture, or need some extra help with replacing parts or assembly?  Don’t hesitate to email us at parts@storkcraft.com or call 1-877-274-0277 (Customer service is open M – F, 7:00AM – 3:00PM Pacific Standard Time).  We are here to hear and help you out.  To make sure that our customer service representatives can service you as efficiently and effectively as possible, please make sure to include all your Storkcraft product’s information as follows:

-Product name and model #

-Country of manufacture

-Date of manufacture

-Part ID of the damaged part as according to the instruction manual (if you are requiring replacement parts).

 

Thank you!

 

***

 

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87 Comments

  1. by Adam Segal on September 29, 2010 at 12:36 pm

    Yes, you could still use it as a day bed. We do not recommend buying a used/old crib in garage sales, as there is usually no way of knowing how old or safe it is, or where it was manufactured. If you do consider a used crib, there are a few ways to determine whether it is safe and whether it meets the current safety standards.Inspect the crib and make sure that there are: * No missing parts * No loose parts * No joints are coming apartIf in doubt, do not use the crib. Your child's safety should be your utmost priority.We are having a massive crib sale at the moment (up to 40% off). You can purchase a brand new 4-in-1 crib with a fixed side rail for as little as $100. Let me know if you would like more information about this sale.Thanks,Adam

  2. by Brittany on September 30, 2010 at 8:44 am

    can you tell me if the crib with the model number;65612made in November 02 1998?

  3. by Adam Segal on September 30, 2010 at 9:26 am

    Hi Brittany,Please e-mail parts@storkcraft.com with your question and they will be able to help you.Thanks,Adam

  4. by Anonymous on November 8, 2010 at 10:56 am

    Can you tell me if Ragazzi crib model #3601-83, manufactured date 05/2004 is included in the recall? Thank you.

  5. by Adam Segal on November 8, 2010 at 10:58 am

    No, this recall is for Stork Craft drop-side cribs with plastic hardware made between January 1993 and October 2009. . Stork Craft drop-side cribs with the Fisher-Price logo with plastic hardware made between October 1997 and December 2004.Ragazzi is not included in this recall.

  6. by Lisa Vogt on November 28, 2010 at 8:38 am

    Hi!Could you please tell me if the following model is safe for use:05531-71LManufactured on November 4, 1996Thanks, lvogt

  7. by Adam Segal on November 29, 2010 at 3:27 pm

    No, it is not safe for use Ivogt. No crib older than 10 years is safe for your child. I recommend you purchase a new crib to ensure the safety of your child.

  8. by Anonymous on December 12, 2010 at 11:52 am

    HelloMy crib is Fisher Price, number 04861-11L, product of Canada made on February 02 2001; I am wondering if it is part of the recall?ThanksMireille

  9. by Adam Segal on December 13, 2010 at 9:04 am

    Hi Mireille,Yes, your crib is a part of the dropside rail recall. Please fill out the recall form here to receive your drop-side replacement kit.http://www.storkcraft.com/StorkCraftRecall.aspxThanks.

  10. by Amy on December 21, 2010 at 5:42 pm

    Hello, Iam trying to figure out if a crib I bought from a friend is among one of those recalled. It is a Regazzi crib, model number 3301-09 made October 2004.Thank you,Proud Grandma-to-B

  11. by Anonymous on December 22, 2010 at 5:13 am

    Hi- I have a Ragazzi Model 4401-19 Made in Canada from Jan 2005; does this need replacement parts?Thank you!!

  12. by Adam Segal on December 22, 2010 at 8:08 am

    Hi Amy,No, this crib is not part of the recent voluntary Stork Craft recalls. This is a Ragazzi crib from the old Ragazzi company, we have since bought it in 2006. Please make sure to check that the crib has no missing or loose parts and that it is assembled correctly.Thanks,Adam

  13. by Adam Segal on December 22, 2010 at 8:09 am

    No, this recall is for Stork Craft drop-side cribs with plastic hardware made between January 1993 and October 2009. Stork Craft drop-side cribs with the Fisher-Price logo with plastic hardware made between October 1997 and December 2004.Ragazzi is not included in this recall.

  14. by Wayne Q on January 9, 2011 at 8:22 pm

    Hi, this blog has been very helpful.I have the Ragazzi crib 2501-89 like others who have posted in this blog. The plastic piece that is used in the drop side recently broke. How can I get a replacement piece?

  15. by Adam Segal on January 10, 2011 at 9:06 am

    Hi Wayne,I'm glad you find this blog helpful. If your crib has a broken piece, stop using it immediately. Inspect the crib and make sure that there are:* No missing parts* No loose parts* No joints are coming apartIf in doubt, do not use the crib. Your child's safety should be your utmost priority. We do not have replacement parts for the older Ragazzi cribs. We recommend purchasing a new crib for your child as any crib that has a broken part should never be used.If you have any questions, feel free to contact me at asegal@storkcraft.com

  16. by Heather on February 24, 2011 at 7:49 am

    I have a Jenny Lind crib that I have used for 3 children. We have loved the ease of use with this crib. My son is almost two and we are not quite ready to convert his crib to a toddler bed yet. However, the plastic release latch broke on our crib last night. I know it is a long shot considering the age of the bed, but do you still have replacement parts for Model 0287009, manufactured Feb 8, 1996? Or is there a complete hardware set that we could order that would work for this crib? Thank you for any info you may have.

    Heather Roellig, West Salem WI

  17. by Rachel on February 27, 2011 at 7:21 pm

    I have a StorkCraft crib model # 05582-574 manufactured July 9, 1996. Is it included in the recall?

  18. by Jo Jo on March 1, 2011 at 10:39 am

    I have a storkcraft crib DOM 11/1/94 model # DE 0287009 – is this part of drop down side recall – if so can I get repair kit ?

 

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