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Stork Craft Recall Information

*** Please DO NOT leave your parts replacement or product inquires in the comments below.  Contact customer service at parts@storkcraft.com or 1-877-274-0277 for service. ***

 

Dear Stork Craft customers,

This recall involves Stork Craft drop-side cribs and Stork Craft drop-side cribs with the Fisher-Price logo. This recall does not involve any cribs that do not have a drop-side. This recall does not involve any cribs with metal rod drop-side hardware. It involves only those cribs with plastic trigger and one-hand-system drop-side hardware.

This recall includes Stork Craft cribs with manufacturing and distribution dates between January 1993 and October 2009. This recall also includes Stork Craft cribs with the Fisher-Price logo that have manufacturing dates between October 1997 and December 2004

We’re currently working through the initial surge of inquiries and requests at the moment. It is very busy here and we are doing our best to meet the demand. Requests for conversion repair clips require the following information:

-model number of your crib
-the date of manufacture
-the country of manufacture
-complete shipping information

All of these can be found on the bottom right corner of the mattress baseboard (under the mattress).

We are experiencing heavy traffic on our website. If you find that you are having difficulties getting through to Stork Craft’s website, please send this information to: parts@storkcraft.com or call Stork Craft toll free at 1-877-274-0277.

This recall is in place because the crib’s drop-side plastic hardware can break, deform, or parts can become missing causing the drop-side to detach. A crib with any of the four corners detached can lead to a safety issue.

The cribs involved in the serious incidents that the CPSC and Health Canada have documented had plastic drop-side hardware that had broken, missing, or deformed claws, connectors, tracks, of flexible tabs stops; loose or missing metal spring clips; stripped screws; and/or drop-sides installed upside-down. The conversion clips will essentially render the drop-side immovable.

Once we have the required information, I can get your order processed for you. I thank you for your patience and we will be doing our very best to get you your repair kit.

Warmest regards,

Adam Segal
Manager, E-Marketing and Social Media

68 Comments

  1. by sheila on July 22, 2014 at 11:23 am

    I was just given a storkcraft crib and the date on it is Aug 16/2002.Model # 65607.
    Should I get a kit or should I get rid of it?
    I want to be sure it is safe to use.
    Thank you

    • by Dawn on July 24, 2014 at 9:43 am

      Hi Sheila,

      Please feel free to to email us at parts@storkcraft.com or call 1-877-274-0277 (Customer service is open M – F, 7:00AM – 3:00PM Pacific Standard Time). We are here to hear and help you out, especially if you have concerns with your Storkcraft item. Our customer service representatives will be able to evaluate your crib with you and determine if it is still safe to use.

      To make sure that our customer service representatives can service you as efficiently and effectively as possible, please make sure to include all your Storkcraft product’s information as follows:

      -Product name and model #

      -Country of manufacture

      -Date of manufacture

      -Part ID of the damaged part as according to the instruction manual (if you are requiring replacement parts).

      Thank you!

      Storkcraft

  2. by annette on August 8, 2014 at 6:49 am

    realized that I never ordered the recalled part for my crib. so would like you to send me parts to bring it up to standards. my crib is model number 04560-02C. Kristina crib in cognac color, manufactured may 2005 THank you for your quick reply.

    • by Dawn on August 12, 2014 at 9:15 am

      Hi Annette,

      For any inquiries on recalls or parts requests, please contact parts@storkcraft.com or call 1-877-274-0277 (Customer service is open M – F, 7:00AM – 3:00PM Pacific Standard Time). To make sure that our customer service representatives can service you as efficiently and effectively as possible, please make sure to include all your Storkcraft product’s information as follows:

      -Product name and model #

      -Country of manufacture

      -Date of manufacture

      -Part ID of the damaged part as according to the instruction manual (if you are requiring replacement parts).

      Thank you!

  3. by Alex Lemon on August 12, 2014 at 12:17 pm

    -Product name and model #: S05570-601
    -Country of manufacture: Canada
    -Date of manufacture: April 3, 1998

    Hi there! Just be given a beautiful Stork Craft crib with the above details. Just wondering if there are any recalls we should be aware of and if so, any replacement parts we may need?

    Thanks so much for your help!

    • by Dawn on August 13, 2014 at 11:31 am

      Hi Alex,

      I have forwarded your inquiry to our customer service department. You can expect a reply directly to your email within 3 business days.

      Thank you!

  4. by Kathleen on September 8, 2014 at 2:29 pm

    I have a storkcraft model 04520-211 with a date of June 2008. Is there a recall on it?

    • by Dawn on September 10, 2014 at 9:31 am

      Hi Kathleen,

      Please contact our customer service at parts@storkcraft.com or call toll free at 1-877-274-0277. Our customer service department will be able to walk you through evaluating your crib.

      You will need to provide the following info for them to determine if your crib requires a retro-fit kit or not.
      -Date of manufacture
      -Country of manufacture
      -Model #

      Thank you!

  5. by Nancy Degenstein on September 18, 2014 at 8:58 pm

    I would like to buy a crib from a friend and want to know if there is any recall on this crib and what for if any. If not is it still safe for a baby according to the new standards. Thank you Nancy Degenstein MODEL NO> 04588-23 L Stork Craft

    • by Dawn on September 25, 2014 at 7:53 am

      HI Nancy,

      Please email our customer service department at parts@storkcraft.com or call toll free at 1-877-274-0277 (Customer service is open M – F, 7:00AM – 3:00PM Pacific Standard Time).

      To make sure that our customer service representatives can service you as efficiently and effectively as possible, please make sure to include all your Storkcraft product’s information as follows:

      -Product name and model #

      -Country of manufacture

      -Date of manufacture

      -Part ID of the part(s) that you require as listed according to the instruction manual (if you are requiring replacement parts).

      Thank you!

  6. by Nancy Degenstein on September 18, 2014 at 8:59 pm

    Would like information sent to my email as soon as possible. Thanks Nancy

  7. by Irene on November 19, 2014 at 3:38 pm

    Is my crib on the recall list? Model number is 04588-489 and Man.in March 2009 Tuscany Stages 4 in 1

    • by Dawn on November 20, 2014 at 3:40 pm

      Per the blog post, in order for us to fully evaluate your crib, please email us at parts@storkcraft.com or call toll free at 1-877-274-0277 (Customer service is open M – F, 7:00AM – 3:00PM Pacific Standard Time).

      To make sure that our customer service representatives can service you as efficiently and effectively as possible, please make sure to include all your Storkcraft product’s information as follows:

      -Product name and model #

      -Country of manufacture

      -Date of manufacture

      Thank you!

 

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